The Rental Rag
The voice of The ARA of NJ
February 2005
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The Rental Rag The voice of The ARA of NJ |
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February 2005 |
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YOUR ARA-NJ OFFICERS
President:
Vice President:
Secretary:
Treasurer
ARA-NJ
BOARD MEMBERS
National Representative
Education Chairman:
Executive Director:
Social
Chairperson
Tool Sig Tom Faitoute
191 Route 23 Pompton Plains, NJ 07444 Phone (201) 973-839-1200 Fax (201) 856-629-3094
Membership
SUPPORT OUR ASSOCIATE MEMBERS A-1 Tablecloth Co. Murray Vale 201-727-8987
Air & Electric Tool Services Walter Benson 908-272-5567
Allied Insurance Brokers Stephen Chapas 412-231-8383
Anchor Industries Howard Jaslow 800-808-8368
Atlas Copco Tom Butler 412-536-0600
BilJax, Inc. Sam Jacobs 707-432-1173
Blairs Rental Service Blair Guker 732-255-3584
B.T. Sales Group Jeffrey Kleinman 516-420-4111
Cadco Company Ben Ryom 800-942-2326
Ditch Witch of NJ Joe Bera 732-446-9600
G.R.Evans Associates Gary Evans 800-247-6722
Garden State Bobcat Bob Woods 732-780-6880
Harrison Products Corp Al Harrison 201-833-0333
Hennign Assocites Tom Hennigan 888-944-4446
Hilti, Inc. John Egan 610-608-2428
Hub International Northeast Limited Brian Higgins 973-835-8439
L.B. Breck Sales Group Loren Breck 607-656-9333
J D Sales Mike Forristel 215-444-0474
J K Data Systems Kalki Joisher 201-818-0185
M & R Sales, Inc. Howard Heller 908-508-0658
Maywood Furniture Ken Perrson 800-238-6797
Millennium Steel Sam Hoffman 212-594-2190
National Chemsearch Angelo Pruscino 732-739-2428
North Jersey Bobcat Vincent Ryan 201-703-8866
O’Donnell & English Timothy English 732-275-1275
Pace Marketing Benjamin Minardi 800-295-7955
RLM Agency, Inc. Roy Peraga;;o 973-835-6171
Republic Business Forms Louis Saraceni 973-616-0080
R S S Distributors Ross Wiggins 707-892-6743
Sales To Industry Mike Rand 800-336-4784
Stanley-Bostich David Carr 800-556-6696
Tarantin Tank & Equipment Tom Tarantin 800-922-0724
Viking Representatives Ted Vetrini 800-526-2403
Wacker Corp Michael Kemmlein 973-442-1551
Wayne R. Cleven C.P.A. Wayne Cleven 732-240-9700
RANDOM THOUGHTS
A day without sunshine is like, night.
On the other hand, you have different fingers.
I just got lost in thought, it wasn’t familiar territory.
42.7% of statistics are made up on the spot.
99 percent of lawyers give the rest a bad name.
Do you feel like you are diagonally parked in a parallel universe?
Honk if you love peace and quiet.
If you think nobody cares, try missing a couple of payments
OK, so what’s the speed of dark?
How do you tell when you’re out of invisible ink?
If everything is going well, you have obviously overlooked something.
Hard work pays off in the future. Laziness pays off now.
If Barbie is so popular, why do you have to buy her friends?
How much deeper would the ocean be without sponges?
What happens if you get scared half to death twice?
I used to have an open mind but my brains kept falling out.
Inside every older person is a younger person wondering what happened.
Have you ever wondered what makes Teflon stick to the pan?
Light travels faster than sound. That is why some people appear bright until you hear them speak
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From the President’s Desk ... or at time of writing, I should say beach! …………………………….. Megan
I really hope you got a lot out of your association last year and are revved up for some more fun this year. This newsletter will lay out the year the board has planned . We implore you to contact the chairperson of a committee if you have a talent or interest to share. We need people to make this organization work for you.
Rental Rag............................... we will have quarterly issues that includes upcoming or past events, Jersey talk, the Region II Director’s corner and something new , an Associates section. We ask our Associate members to write articles that are seasonal related, pertaining to the equipment they sell. Contact Brian Higgins @ Brian.Higgins@hubinternational.com our Associate representative for more details. If have a knack for writing or are just passionate about a topic or situation you have recently encountered submit your article to our communications chair, Steve Kohn, steve@millersrentals.com Meeting Schedule and Topics...................
February Our first gathering will be a social in Las Vegas. A cocktail Party at The Border Grill.Or by the time you receive this it has already occurred. Thanks to our sponsor, Brian Higgins Hub International at time of printing. The balance of the year is based upon the October survey we conducted at that meeting.
March We will start out with a timely topic entitled,” We want you”! Keeping in true form with Uncle Sam, we will be talking about Employee Recruiting as well as training seasonal employees, keeping good ones and how to let go of bad ones. A professional guest speaker is being hired to come in and discuss any and all topics for employers and managers to hear. As we go into a new season, this is a must attend meeting! Due to the cost of the speaker a nominal fee of $10.00 will be charged. April Having theft problems? Recently, Miller’s Party Rental lost 3 Sky trackers, stolen from their locked yard. Had the units been registered with ARA’s National Equipment Register, NER, the units may have been found earlier and not stripped of the generators. Theft of equipment, identity, credit cards and bad checks all will be discussed with a panel of experts. Also, New Jersey’s person of the year will be announced. This is a person who has dedicated their time and experience to make our association better. Have someone in mind, let us know. Contact me at, megan@njara.org
July Look for more information on the Region II Event to be held on July 16-17th. Our director, Joe Milhako will be keeping us up to date on this event. Contact him if interested in being on this committee. JoeyDoIt@Do-It-Yourself-Rental.com
August CERP, certified event rental professional, testing comes to NJ in August. If you need to take your Foundations course or your special subject course’s written test ,you will now have the opportunity to do it locally. If you are not signed up for this program, now’s the time to do it, while we can offer this for Jerseyans!
October Everywhere you look, Rental Management, In Tents, Special Events, are articles on tent permitting and how outrageous it has gotten in areas nation wide. Local building inspectors trying to apply BOCA codes to temporary installations of vinyl and poles. NJ’s legislative agenda this year is tackling this subject. A committee has been formed and chaired by Paul Neuwirth, mrfunservice@yahoo.com to identify and write a model tent permit. We will then get it to the legislators in NJ and try to put tenting under it’s own code. This is a long term goal for NJ and if and when we succeed, we will take it regionally. October’s meeting will be a report on what this committee has accomplished and what they may need your assistance with. Maybe we’ll be far enough along to have a state representative come out !
November To wrap up the year were bringing back the ever popular Town Hall. This round table format has proven to be more successful than it’s older counterpart. Come out for a very lively night of hot topic discussions such as How can I grow my business, competition, workers compensation insurance, benefit programs through ARA to members, networking through ARA for large jobs and marketing.
NJARA’s Goals on Continuing Projects: Our intent is to bring quality and informative ideals to you, as well as added values in being an active member of this association. * We are actively working on the NER and * The tent permitting issues this year. * We are looking to bring more awareness to our association and to your store via * co-op advertising on cable to help your bottom line increase. *We encourage members to actively seek publicity in their local papers by writing safety columns with our tag line....NJARA renting makes it easier. *Go on line and copy our logo. Have it printed on your letterhead, contracts, brochures. *Buy a NJARA polo shirt - have your company logo put on the other side. shirts available at each meeting.
Membership ..................... A brochure is being developed to let you know who’s who and what our association goals are. Know a non member that should join? Give them the brochure and proudly let them know your a member and they should also be one too.
New members.................... We’ve increased our membership by 6.56 % as a result of participating in the Member to member Campaign.. Welcome April Dombey Highlander Equip Rentals, Stewartsville John Wilcock Rent A Hoe, Andover Ed RIchmond Bobcat of ACentral Jersey, Middlesex Rob Woods Jr Garden State Bobcat Group, Freehold Dave Brown MHS Lift Inc ,Brooklawn Cheryl Stager South Jersey Bobcat, Sewell Arleen Coletti Universal Accounting Software, Edgewater Michael Naftal Keystone Plastics Inc., South Plainfield Gregory Starr Starr’s Party & Tent Rental, Port Murray Jennifer Alfano Glenn Kritch III inc, Farmingdale Patricia Lagomarsino Maintainco Inc ,South Hackensack Pete Galino Partz Network LLC Westampton Marc Dowell Volvo Rents Whitehouse Station Brian Trimble, Dixie Diamond Manufacturing, Atlanta, GA
Bylaws....................... National has hired an attorney to review all state and local association bylaws. A committee has reviewed and made changes. NJ’s bylaws are on our web sight. Look on the home page bottom left.
Treasurer’s Report by Tom Lade.......................... As of 1/19/05 operating account $4777.70 money market account $5217.72
Our thoughts go out to............................... Helen Sparacio- Carl, our administrator’s wife who’s been ill. All County- Tom, Terry, Charlie Lade and Family for the loss of their 90 yr. old father who got them started in the rental business.
Jersey Talk ……………………………. Howard Heller
Have you pencilled in July 17th- plan a long weekend in Lancaster County, PA with the family. Sunday a Region 2 Event for party and tool, Saturday a golf event and barbecue. Questions, call Joe Mihalko or Howard Heller. Associates interested in displaying or demonstrating, call now!
Branden Zaleski, son of Don Zaleski (Do It Yourself Rentals) is on a record setting pace at Moravian College. A senior and all conference forward on the basketball team, he is one of the top scorers in the school's history.
Good Luck to Grand Rental Station, Blairstown. Lead by Steve Lusby, they are putting finishing touches on a new store to be opened soon ini Hacketstown. Site for a future ARA of NJ meeting?
I am sad to report the passing of Abe Jacobs in December. Many of us knew Abe through his association with Biljax and couldn't help but love the man. He is survived by his wife Irene, sons Sam and Don, and lots of grandchildren. Abe had a long and distinguished career as a manufacturer's rep in the rental industry and he will be missed
ATTN: ASSOCIATE MEMBERS !
Every month we publish an issue of the Rental Rag it seems to be a struggle to fill editorial content. As a value-added benefit of Associate membership in the NJARA we now offer you the opportunity to write an article about your product or service and we’ll print it. All we ask is that the article be kept in season. For instance, it doesn’t help to talk about heaters in June. Our next issue is scheduled to hit the stands in March so if you would like to participate, please contact me at (973) 835-8439 or by email: Brian.higgins@hubinternational.com. …………………………Brian Higgins
Labor Issues – Overtime
As of August, 2004 the national threshold for automatic eligibility for overtime pay for non salaried workers was raised from $8060, set in the 1970’s, to $23,660. While this increases the number of employees eligible for overtime pay, on the one hand, employees who provide supervisory functions may no longer be eligible for overtime at all. Eligibility now is determined by job classification. A worker’s classification is determined by whether they regularly perform professional, administrative, or executive duties. The regulations governing how to classify employees correctly are spelled out in a federal document of 154 pages. Primarily what these regulations introduce is managerial discretion into the pay formula. For example some types of jobs have been classified as eligible, but if the worker’s job includes the supervision of two or more people the worker COULD be reclassified as “team leader” or “executive”, and therefore, be ineligible for overtime pay. Other salaried workers, because they DO NOT perform supervisory or administrative functions, and who earn between $23,660 and $100,000, are eligible for overtime however. Yet other jobs classifications are considered to be totally ineligible for overtime pay due to their over-all professional or administrative nature. The Department of Labor has a list of these jobs. The important part, however, is that the option not to pay overtime may well lead to employee turnover especially based on an historical company norm for doing so. Or you may find workers, who are now only offered straight time pay start to resist working jobs that have traditionally been paid at overtime rates. But if management wanted to give a “zinger” to some employee they probably could legally, as long as it was not found to be “discriminatory”. If you are confused, join the crowd. Calls I made to my payroll service, my accountant, the N.J. Dept. of Labor, and the Federal Dept of Labor didn’t clarify much. Most of them said they were aware of the changes but they had not been instructed on the details. And that includes the federal agent who said he and his office are scheduled to get more instruction in the next few months. For further clarification, I was assured, the best way to find out about any labor related issues is to contact the Secretary of Labor by letter. All letters are numbered and responded to sequentially. In the meantime, as mentioned in a previous “Rental Rag” article on overtime, work in excess of 40 hours in a week in N.J. is the “legal standard”. Overtime for holidays, Saturday, Sunday, or more than 8 hours in a single day is optional. …………….………………………………………… Dave Hinck
TIPS ON HIRING AN EMPOYEE
Employees; if it wasn’t for the customers and employees, this business would be easy and everyone would do it. How many times have we said that or at least thought it to our self really loud? As for the customers, we can’t change who walks though our doors or who calls us on the phone. Usually we want as many customers as possible. As for employees, well, we don’t want as many as possible, we want the right ones and the best ones if at all possible. We all have our hiring methods - of sorts. How many times have we used the mirror fogging method hiring, you know; place a mirror under the nose of the applicant and check for breath, especially during the busy season. Well, I don’t have all the answers to hiring but during a board dinner one evening and lamenting about how tuff it is to find good people Nancy Marshall-Vokorokus, offered me her list of Interview Questions. This was a novel idea to me, to actually write down the question to ask in advance. I am sure many of you have a list of Interview Questions already but I’d like to pass along Nancy’s list and maybe there is one or two you haven’t already thought of, if you’re not using an Interview Question list I’m sure you’ll find this to be good start. What do you think of when you think of a rental store? How much do you know about our company? Have you ever rented something from us? What did your prior job duties consist of? What goals did you set for yourself during your last position? What do you consider your greatest accomplishment? Who and what have motivated you in the past? Why did you leave your last position? What would your last boss tell a friend about you? If you could do anything you wanted, what would it be? What do you dislike doing? OR What was your most difficult customer problem? How did you handle it? Give us an example of a stressful situation you experienced? Why did you decide to handle the situation in that way? How do you deal with change, with something you are not familiar with? Have you ever done more than your job required? What were the circumstances? What did you do? What was the result? How do you motivate yourself? What does service mean to you?
Go into job description – during this time ask – Are you able to perform the essential functions of this job with or without reasonable accommodation? Emphasis the XX lb. Weight lift requirement. Is there any reason why you can not lift XX lbs.? (Nancy uses 70 lbs for the required weight)
For a driving position: Do you have a valid NJ drivers license? Towing Experience/Backing Up a trailer. Computer work experience – willingness to cross train-be multi tasked. Can you work on Saturdays? Is there any reason why you could not work 12 months in a row? Do you have any responsibilities that conflict with job attendance? Where do you see yourself a year from now? Three years? Five years? Is there anything else about you, you would like us to know? Do you have any questions for us? Remember to verify all references.
The list may seem a little long but when you consider how much time we spend at work with our employees it’s a fair trade off to get the right person for the position and not just A person to fill the space. Good Luck hiring your next employee, don’t break the mirror just yet you may need it to check some of your current people.
Joseph Wm. Mihalko
I HAVE BEEN VIOLATED …………
In case none of you have noticed lately, the world has changed. If you think you feel safe and nothing can or will ever happen to you, think again. In late January, on a snowy evening, an incredibly well organized crime took place at our establishment. Sometime on the evening of January 19th after midnight, three of our vehicles each loaded with a MQ Whisper Watt generator and a SkyTracker™ aerial searchlight were stolen from our facility. The criminals cut the lock on our gate, hotwired the vehicles and went on their way. Two of the vehicles were located in Irvington less then 24 hour later. The generators were missing and there was sufficient damage to each of the vehicles, luckily the aerial searchlights were intact. The third vehicle surfaced in Newark about 36 hours later in the same condition. The good news, no one was hurt! The most expensive piece of equipment, the SkyTrackers™ were not damaged, the vehicles were repairable and we have insurance (Brian Higgins was great through this mess). We received a good dose of reality, a wake up call for what to do in the future, which I am hoping to share with all of you. Now, here’s the bad news. Short version: 1) The Police really don’t care. 2) In the cities of Newark and Irvington the GNP is determined by the amount of car theft. 3) You will be made to feel like the criminal. 4) The best security is not enough. 5) Your ducks are never in a row. The most depressing fact of the bad news is the attitude of the Police (at least in our city). Maybe I watch too many detective shows and had high expectations of what should have been done. I expected an investigation which might include: photos, fingerprints, interviewing of local neighbors, an examination of the crime scene and a thorough sweep for evidence in the recovered vehicles. None of this happened. The Police department claims to be overworked and understaffed. They claim even if they had done all this and apprehended the thieves our judicial system is not effective enough to do anything about it. We were told that these criminals, most likely 17 year old kids, are paid $100 per vehicle. If caught and put before a judge, most likely they would get a slap on the wrist and be sent home only to commit another crime the next day. The Police department’s attitude is: Why should we be bothered? You have insurance and we have better things to do. Now that the dust has settled, we have spoken with many professionals. Including other rental dealers, who have also been violated, here is what we are going to do to help deter this from happening again. Please don’t share this will the criminals. First: all vehicles will have fuel pump shut off switches nstalled in hidden locations. According to the police, this is the best single thing to do. This way should the vehicles be stolen, a mile down the road they will just conch out, hopefully undamaged. Secondly: the perimeter of the building will have a major lighting upgrade. High intensity lighting on photocells will light this place up like Time Square. Third: a security system is being added that will only allow those employees possessing photo data swipe cards to enter the gated areas. A new, improved siren and bell are also being added. Fourth: GPS will be installed in all vehicles. Unlike the LoJac system, GPS is activated as soon as the vehicle is in motion. LoJac will only activate after the vehicle is know to be missing. With GPS, your vehicle, can be tracked and plotted to within feet of its location. (At least, that’s what the salesperson claims!) Fifth: digital cameras have been installed in and around our building that record in real time on our existing computer network. Besides locking in recordings for a 48 hour period, we can access these cameras from any computer (even a PDA) anywhere. Theoretically, I can stay up all night and watch our building, now that’s reality TV at its finest. Sixth: detailed records are being gathered on all our major equipment items. Information such as: serial numbers, dates of purchases, replacement costs, manufacturer and rep info, model numbers, distinguishing features and photographs. Seventh: Club locking devices have been installed on all vehicles. Even though they can be broken off by most professionals, it will at least slow them down a few moments. Finally, all our equipment is being registered with the new service from ARA know as “National Equipment Register” (NER). This is a no charge for ARA members and is a great member benefit. Come to our next meeting and hear all about this system. You’re welcome to go online to obtain information and register. Up to 1,000 pieces of equipment can be registered. Well folks, it’s been an interesting couple of weeks. Hopefully, we can all learn from this experience. I would like to thank all of you for your support and encourage all of you to review your current security procedures. Any questions give me a call: 732-985-3050 ……………………………. Steve Kohn
Communication ……………. Judy Boelhouwer, Friendly Rental Constant communication is first among all leadership and management functions. If you don't begin an activity with an explanation (why, when, how, what result expected), you will be too late because of the nature of employee thinking. Lack of communication guarantees employee frustration in the workplace. When we get busy and caught up in our work, we sometimes do not think about our interactions with other employees and the customers that we are trying to serve. We just get so pressed for time trying to get our work done that we stumble through the day. Very productive employees may forget that others in their "work area" need communication, direction and understanding. Managers can kill the motivation of others and thwart their positive actions by saying "not that way" or not saying anything at all. For a small company competing against the giants, teamwork and communication will help to motivate employees and help to keep good ones. “What we see depends mainly on what we look for” a quote from John Lubbock ………………………………..by Dave Hinck Perception colors how we react and what happens during our day. Some days are frustrating and stressful because deliveries take longer than they should. We’ve had our share of delivery blunders including goods going to the wrong addresses and wrong goods to the right addresses. One amusing delivery “war story” that dates back almost forty years stands out in memory. I’d like to share it with you. An order with short notice was placed for a sizable quantity of china rentals (when china rented for about 10 cents). It was taken by the owner/deliveryman (whenever he was out on delivery there was a coverage problem and, therefore, an urgency to accomplish the task efficiently). The order was to be delivered to a location about twenty miles away. The request came from a new customer, “Dick Steiner”, who indicated his order was to be delivered to a certain address on Rt#46. While there weren’t a lot of residences on this route the town has some and the town was far enough away to be less than fully familiar to the rental store. He said, “Don’t worry about finding the delivery site. It’s signed”. Later the order was on its way. Store coverage was thin as usual making a prompt return a necessity. But, once in the neighborhood, the driver it noted many buildings had no address numbers. While it seemed certain he was close, it was taking way too long. After three or four passes looking for signs or mailboxes with “Steiner” on them and very few numbers to refer to, frustration built. In desperation the driver decided to go into a local eatery to make a call to Mr. “Steiner’s” phone to get help finding the destination. A concern that this was a prank order crossed the driver’s mind as he entered the establishment. The residence seemed to be “bogus”. Once inside he saw the pay phone by the counter. He dialed. Coincidentally, as his phone rang, the phone in the establishment rang. His rang again as other phone rang almost in unison. The man behind the counter went to answer his call as the driver’s phone continued to ring. The driver watched as the diner counterman picked up the receiver and responded “Hello”, “DICK’S DINER”. The frustrated driver responded to the counterman with a laugh, I was going to ask you where I could find “DICK STEINER...but I think I found him, or…IT.” The moral of the story might be to “keep an open mind”, or, “stand back and get a different point of view from time to time”. Always remain flexible, and never be certain that you…“know what you heard”.
Employees, Good, Bad, & Ugly, who is responsible?
We all know how hard it is to hire and retain employees. Finding good employees is difficult because of the standard they need to live up to (yours). The good ones just seem to have an innate quality, that special something. They’re usually self-motivated, type A personalities. The mediocre employee sees their work as a job, something they have to do. How do you move a mediocre employee to the other side of the ledger and make them a good employee? Maybe you can’t because they don’t want to improve. But maybe you can. The next time you are in a store take notice of how the employees treat you. Are they courteous and responsive to your needs, or are they aloof and non-caring? How are your customers treated by your employees? Answer this question objectively, from your customers’ perspective. If you’re pleased with the answer, congratulations! If not, what can you change to make the situation better? Do your employees act a certain way because of actions they pick up from more senior employees that trained them? Do you make your staff accountable for their actions? Maybe they weren’t trained properly (if at all) because everyone was too busy to do it. So, it’s not the employees fault. Hiring and keeping good employees is the result of a positive culture within the company; one where employees are encouraged to make decisions and be self starters. It all starts at the top and you can make the difference. There are no mediocre employees, only mediocre managers. So, the next time you see an employee not performing to your expectations ask yourself is it because they weren’t trained properly so they just do their own thing. Do your employees know how you expect them to perform and that if they don’t there will be consequences? Make that one change and you will see a big difference. ………………………...……………………………… Brian Higgins
Take Advantage of Us ……………….
There is a classified section on our ARA- NJ web site. Not only is it a great way to dispose of equipment but your fellow members are offering equipment bargains because they’ve upgraded or no longer have need for them. Go to http://www.njara.org/classified_section_for_rental_st.htm (some users may have to cut and paste this link into browser). If that’s a problem you can always get to the site from the main menu of the ARA-NJ web site. Check it out. Post your ad today, just send an e-mail to steve@njara.org AND THE WINNER IS -
Our own Megan Jones, President of the ARA-NJ is the recipient of the Outstanding State Leadership Award for 2004 from the American Rental Association!
Congratulations from the troops, Megan.
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In Memoriam
I want to thank all my friends at ARA-NJ for their kind thoughts and gestures upon the death of my father, Thomas M. Lade, Sr. A few words about my father. Dad was 90 years old when he passed away on Sunday, Feb 6, 2005. He had worked as a bank cashier until World War II. In Janurary 1945, while in service near Malmedy, Belgium dad was shot by a sniper . He had to have his arm amputated. After recovering at Walter Reed Hospital in Washington, D.C. Dad returned to Morristown to marry my mother, Rita. Dad purchased a Texaco gas station which he ran from 1947 to 1981, He rented Hertz cars at the gas station and during the 60's started to get calls about renting cribs, roto-tillers and other items. At that time Hertz had some small general rental stores on Long Island. Dad saw an ad in the Wall Street Journal for a franchise called A to Z Rental Centers. He thought that Morristown could use a rental business. Some market research, Huh? He asked me to go to Chicago for a week "to learn the rental business." We opened as an A to Z Rental Center in 1968. Dad was busy running his gas station so I ran the rental business until I got drafted in 1969. When I returned from that hot country in Southeast Asia in 1971 I was able to return to the rental business. Dad was able to secure a line of credit for our business to keep it going. My brother Terry joined me in 1971 and with my dad's support we were able to make our business grow. Dad came to work for us in 1981 when he "retired". He worked as our bookkeeper. When we moved to our currant location in 1982 dad helped run our party store. It was pretty amazing to see him go from pumping gas to helping women pick out colors for paper goods. Although his health declined in the last year or so he worked at All County until November of last year. He may have had only one arm but he was never "disabled". He was a great role model to my three brothers , my sister and I. We miss him dearly. Thank you. …………………………………………………… Tom Lade, Jr.
MARK YOUR CALENDAR The next meeting of the ARA of New Jersey will be
Wednesday: March 16th, 2005
At: (The Garden State Bobcat Group) 313 No. Clinton Avenue Trenton, 08638 Telephone: 609-396-7200 Our Host: Rob Woods
Starting time as usual 6:30 PM (Refreshments & Socializing) Meeting will start promptly at 7:30 PM
Our Speaker will be Jessie Phillips Senior Human Resource Analyst/Trainer - Mercer County NJ Department of Labor - Division of Business Services
DIIRECTIONS
FROM TURNPIKE (North or South):
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ARA of NJ
Copyright © 1999 MWENTALP. All rights reserved.
Revised:
06/22/2005
